Welcome to Villa Secret Spot! Please read these booking terms and house rules before making your reservation. Detailed instructions for the villa and its equipment are available in the House Folder at the villa.
BOOKING TERMS
Reservations and pricing
To make a reservation, please contact us through the booking enquiry form or by email at info@villasecretspot.com.
We will confirm availability, the total price, the number of guests and what is included before you make a payment. Any minimum-stay requirements and additional charges will be stated in your offer.
Payment
To confirm your booking, a booking deposit of 30% of the total accommodation price must be paid within 5 days of our booking offer.
The remaining balance must be paid at least 30 days before arrival. For bookings made within 30 days of arrival, the payment deadline will be stated in your booking offer.
Payment instructions are provided separately. If payment is not received by the stated deadline, the reservation may be cancelled and the dates released.
Cancellations and early departure
If you cancel more than 30 days before arrival, the cancellation charge is 30% of the total accommodation price.
If you cancel 30 days or fewer before arrival, the cancellation charge is 100% of the total accommodation price.
If you find someone to take over your reservation, please contact us. Any transfer must be agreed with us in advance.
No refund is provided for unused nights if you leave early due to weather, personal circumstances or a change of plans.
We recommend travel insurance that includes cancellation cover.
What is included
Bed linen, towels, use of the Finnish and infrared saunas, and Wi-Fi are included. Other included facilities, services and final-cleaning arrangements will be specified in your booking offer.
Daily or weekly housekeeping, food and drinks are not included unless expressly agreed.
Please request baby equipment, such as a cot, before booking so we can confirm availability and any applicable charge.
Refundable security deposit
A refundable €600 security deposit is required per reservation and must be paid before arrival using the payment instructions provided separately. This is separate from your accommodation booking deposit.
The security deposit will be refunded within 7 days after check-out, subject to any deductions for damage, missing items or other charges specified in your booking terms. Any deductions will be explained and itemised.
Arrival and guest registration
Check-in is from 16:00. Please provide your estimated arrival time in advance so our local management team can arrange your check-in and welcome you at the villa.
Before arrival, the primary guest must complete the Guest Registration Form with the requested details for everyone staying at the villa. The form will be provided before arrival.
The primary guest must present an original passport or national ID card at check-in. Only the number of guests confirmed in the reservation may stay at the villa.
HOUSE RULES
All guests must follow the rules below throughout their stay.
Neighbours and quiet hours
Please respect the peaceful residential neighbourhood. Parties and loud or disruptive behaviour are not permitted.
Quiet hours are from 22:00 to 08:00. Keep music and conversations at a considerate volume, particularly outdoors.
Looking after the villa
Use furniture and equipment only for their intended purpose. Indoor furniture must remain indoors and outdoor furniture outdoors.
Ask our team for help before using unfamiliar equipment. Do not change plugs, electrical connections or settings other than the normal user controls explained in the House Folder.
Pets are not permitted.
Children and rooftop safety
Adults must supervise children closely, especially around the swimming pool, jacuzzi, saunas and terrace steps. Children require continuous supervision around water.
The rooftop terrace has several levels, with a garden area on the highest level. Some stairs and elevated areas have no protective railings, creating a risk of falling. Access is at your own risk.
The upper levels are not suitable for young children or guests with limited mobility. Keep children away from unprotected edges.
Swimming pool, jacuzzi and saunas
Shower before using the swimming pool, jacuzzi or either sauna. Dry off before entering the house or sitting on indoor furniture.
Use shatterproof drinkware around the pool, jacuzzi and on the rooftop terraces. Do not bring glass into these areas.
Swimming pool
Report contamination or other pool problems immediately. A €450 sanitary cleaning charge applies if the pool is contaminated.
Private jacuzzi
The private jacuzzi is an optional extra costing €300 for stays of up to 7 nights. For longer stays, please contact us for a quote.
Please arrange and pay for jacuzzi use in advance so our team can prepare it for your stay. To add it during your stay, contact our management team before use for arrangements and payment details.
Follow the operating and care instructions provided by our team.
Finnish and infrared saunas
Please ask for a demonstration before your first session and follow the instructions in the House Folder.
Do not leave the saunas running continuously, and switch them off after each use. If a sauna does not switch on or appears damaged, stop using it and contact our team.
Wind, parasols and hammocks
During winter and windy weather, the parasol, hammocks and hanging-chair fabrics may be stored away. Ask our team where they are kept if you would like to use them. Only set them up in calm weather.
Close the parasol and take down the hammocks when the wind picks up. Bring hanging-chair fabrics inside when not in use.
Hammocks may hang low. Check that there is enough clearance above the wooden support when occupied, and ask for help if the suspension needs adjusting.
Heating, air conditioning and ventilation
The standard temperature setting is 21°C. If you need additional heating, ask our team about the daily charge before changing the setting.
Keep doors and windows closed while heating or air conditioning is running. Avoid leaving equipment on unnecessarily.
Ventilate bathrooms after showering or bathing. Close windows before leaving the villa and during rain or strong winds.
Barbecue, fireplace and candles
Never leave a barbecue, fire or lit candle unattended. Extinguish candles before leaving the room or going to sleep.
Do not use kitchen frying pans on the barbecue.
Fuel is charged separately. Ask our team about prices before use, or bring your own suitable fuel.
Surf equipment and rentals
Keep surfboards, board bags and wetsuits out of the villa’s living areas. Use the designated outdoor surf maintenance area beside the gate, marked “surf area”, for rinsing and storing equipment.
Rental equipment is subject to availability and charged separately. Confirm the equipment, price and access arrangements before use.
Bathrooms and drains
Only toilet paper should be flushed. Do not flush wipes, sanitary products or other items.
Report blocked drains or faulty toilets promptly and use another bathroom until the issue is resolved. Plumbing callouts for blocked drains start at €100.
Cleaning and recycling
Keep the kitchen, bathrooms and outdoor areas tidy throughout your stay. Wash dishes regularly and clean spills promptly.
Use the labelled recycling bins stacked inside the house to separate paper and cardboard, glass, and plastic/metal packaging.
The nearest waste and recycling collection point is beside the windmill. Directions are in the House Folder.
Parking
Two parking spaces are available in front of the villa. If these are occupied, use an appropriate street parking space without blocking neighbouring entrances.
Damage and personal belongings
Please report any damage, missing items or equipment faults as soon as possible.
Guests are responsible for damage they cause to the property or its contents, including repair or replacement costs for damaged rental equipment. Please look after your personal belongings.
Check-out and departure
Check-out is by 11:00 unless otherwise agreed in advance.
Please leave the villa tidy. Deep cleaning is not required, but before departure you must:
● Wash all dishes and clean the oven if used.
● Remove leftover food and clean any remaining significant spills.
● Clean the barbecue if used.
● Take rubbish and recycling to the designated collection containers.
● Return furniture and equipment to their original positions.
● Leave the villa tablet in the living room.
● Sign out of personal streaming accounts.
● Check that cooking appliances and other equipment are switched off as instructed in the House Folder.
● Collect all personal belongings.
Follow the key-return and locking instructions provided by our management team. Confirm the exit procedure before leaving keys inside the villa.
Assistance and emergencies
Our local management team handles check-in, key holding, villa maintenance and all guest communication after booking. Guest service hours are 08:30–21:00, local Portuguese time.
For assistance, use the contact details provided in your arrival instructions.
In an emergency, call 112. The first-aid kit is in the kitchen.
Villa address: Rua Pôr do Sol 2, 2530-056 Areia Branca, Lourinhã, Portugal.
For navigation, search for “Villa Secret Spot” on Google Maps, as there are similar addresses in the area.
Thank you for looking after Villa Secret Spot. We hope you enjoy your stay!